Returns & Exchanges
We want you to love your LIVIN pieces, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe fits your lifestyle perfectly with a seamless and transparent return process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing